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Navigating the 2025 Landscape: Key Trends in Revenue Operations, Data Analytics, and Business Technology
Introduction: Setting the Stage for 2025’s Business and Technology Landscape The business and technology environment entering 2025 is characterized by unprecedented velocity and complexity. Technological advancements, particularly in Artificial Intelligence (AI), are not merely incremental updates but foundational shifts reshaping industries.1 Coupled with ongoing economic and geopolitical uncertainties 4 and continuously evolving customer expectations driven…
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Digital Transformation: Strategy, Challenges, and the Chief Digital Officer’s Mandate
Defining Digital Transformation in Today’s Business Digital transformation involves rethinking core business operations and customer interactions through the lens of digital technology. It’s a continuous process aimed at enhancing efficiency, improving customer value, and maintaining competitive footing. This isn’t just about adopting new tools; it’s about fundamentally altering how an organisation functions and engages with…
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Part 8 of 11: Ongoing Optimisation and Management
Merge Cross-Channel Data and Systematically Test New Ideas with AI Design Sprint™ In the ever-evolving landscape of digital marketing, ongoing optimisation and management are crucial for maintaining competitive edge and ensuring sustained success. However, many agencies struggle with effectively merging cross-channel data and systematically testing new ideas, leading to fragmented insights and missed opportunities. Implementing…
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Part 6 of 11: Campaign Planning and Production
Align Resources and Deadlines to Avoid Overload with AI Design Sprint™ Planning and producing successful campaigns require meticulous coordination of resources and strict adherence to deadlines. However, many agencies find themselves overwhelmed by the complexity of managing multiple projects simultaneously, leading to resource misallocation, missed deadlines, and ultimately, subpar campaign outcomes. Ensuring that every campaign…
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Decoding the Digital DNA: KPIs That Define a Chief Digital Officer
We’ve all seen the classic infographics breaking down KPIs for CEOs, CFOs, and COOs. Nicolas Boucher’s visual (shown below) is a great example, neatly packaging the metrics that matter most to those roles. But let’s be honest, something’s missing in today’s digitally-driven world: the Chief Digital Officer (CDO). The CDO isn’t just a techie in…
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AI Trends in 2024: AI is Everywhere, But Are You Ready? How the AI Design Sprint™ Helps You Make It Work
AI is reshaping the way businesses work, manage processes, and engage with their teams. From Generative AI and Multimodal AI to practical concerns around ethics, cybersecurity, and workplace automation, leaders are often left asking: Where do I start? For many organisations, the problem isn’t just understanding AI trends but knowing how to adopt them practically.…